Wg77 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information — with the highest level of encryption and full transparency.
Privacy is more than a document — it is our daily practice. These are the data protection standards we uphold for every wg77 member.
Every piece of data transmitted between your device and wg77's servers is protected by 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. No third party can access your data during transmission.
Member personal data is stored in protected databases that are isolated from public-facing systems. Access is restricted exclusively to authorised wg77 staff who have been granted specific permissions and must pass a multi-layer verification process.
Wg77 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your information belongs to you — we only use it for the purposes stated in this policy.
You have the right to access, correct, or request deletion of your personal data at any time. Requests can be submitted through wg77 customer support and will be processed within 7 working days at no charge.
The wg77 privacy policy is built on international data protection standards including GDPR and Malaysia's Personal Data Protection Act (PDPA 2010). Internal security audits are conducted every quarter to ensure ongoing compliance.
You can manage your preferences for promotional emails, platform notifications, and marketing communications directly from your wg77 account settings. Unsubscribing from any communication channel takes just one click.
Quick Summary: wg77 collects your data to deliver better, safer, and more personalized services. We do not sell your data. You may request access, correction, or deletion of your data at any time. This policy applies to all users of the wg77 website and app.
Wg77 ("we", "the platform", or "wg77") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use the wg77 website, our mobile app, or any related services we offer.
By registering a wg77 account, you confirm that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions us, and both documents form the foundation of the relationship between you and wg77. If you disagree with any part of this policy, please discontinue use of our platform.
When you register an account or use wg77 services, we collect information you provide directly, including:
We also automatically collect certain information when you use the wg77 platform, including technical data such as IP address, device type, operating system, browser version, general location, and activity log information such as login times, games played, and transaction records.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Data (name, ID) | Account verification & KYC | Duration of active account + 5 years |
| Contact Data (email, phone) | Communication & account security | Duration of active account + 2 years |
| Financial Data (bank, e-wallet) | Deposit & withdrawal processing | 7 years (financial compliance) |
| Technical Data (IP, device) | Security & fraud detection | 12 months |
| Activity Data (activity logs) | Customer support & auditing | 24 months |
Wg77 uses the information collected for the following purposes, all of which are necessary to provide you with a safe and high-quality service:
Important: wg77 does not use your personal data to make automated decisions that significantly affect you without human involvement. Any sensitive account-related decisions always involve a review by our staff.
Wg77 does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, there are certain circumstances in which we need to share information with the following parties:
We share necessary data with third-party service providers that support our platform operations, including payment processors, cloud infrastructure providers, and identity verification companies. All such providers are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes we specify.
Wg77 will disclose information to the relevant authorities when required by law, court order, or a competent regulatory body. In such cases, we will notify you in advance where permitted by law.
In the event of a merger, acquisition, or sale of wg77 assets, members' personal data may be transferred as part of that process. You will be notified via your registered email at least 30 days before any such transfer takes place.
Wg77 implements multiple layers of technical and organizational security to protect your personal data from unauthorized access, disclosure, alteration, or deletion. Our key security measures include:
Important Note: While we implement the highest security measures, no system is 100% secure. You also play an important role in protecting your account — use a strong password, enable 2FA, and never share your login credentials with anyone.
Wg77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
Under the wg77 Privacy Policy and applicable data protection laws, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to legal data retention obligations.
Request that we restrict the processing of your data under certain circumstances provided by law.
Request your data in a structured format that can be transferred to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To submit any request related to the rights above, contact the wg77 privacy team via live chat on the platform or our support email. All requests will be processed within 7 working days at no charge.
Wg77 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law. In general, active account data is retained for the duration your account remains active. After an account is closed, we will retain required data for a minimum period based on legal obligations — typically between 2 and 7 years depending on the type of data.
Technical log data and cookies are not retained for more than 12 months. Once the retention period ends, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The wg77 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information without parental or guardian consent, please contact us immediately and we will take steps to delete that information as soon as possible.
The wg77 platform may contain links to third-party websites or services such as payment providers. This Privacy Policy applies to the wg77 platform only. We are not responsible for the privacy practices of third-party platforms and encourage you to read their privacy policies separately before providing any personal information.
Wg77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or in-platform notification at least 14 days before the changes take effect.
The "Updated" date shown at the top of this page always reflects the latest version of our Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the wg77 privacy team via:
We take every privacy complaint seriously and strive to resolve each issue in the shortest time possible. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority.
Verification: By continuing to use the wg77 platform, you confirm that you have read and understood this Privacy Policy. We are committed to maintaining your trust and protecting your privacy at all times.